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Tuesday, June 28, 2016

Tesla Motors doesn't care about privacy

I'd like to say that the original title of this article is 'Tesla Motors is bullsit', but for better Google positioning so more people can know, I specified a little bit.

Tesla Motors's fancy electric toys must be great expensive fun but there are a lot of things to worry about with those wheeled smartphones. 

It is completely astonishing the crazy amount of data they spy from you. What comes to your mind? What's what would worry you? Your current location? Your speed? Of course they collect that and much more! They even log when you honk! And you know what? They are not selfish, the are ok to share with other companies.

They can also control your car remotely, by the way.

It has been a surprise for me to find that everybody can access a dirty list with these things in their website:

https://www.teslamotors.com/about/legal?_ga=1.55288493.704186209.1467073573#privacy-statement

But I feel better if I paste the content here, let's say for the records. Enjoy.





We may collect personal information in a variety of ways, including:
  • Through the Services: We may collect personal information through our websites, software applications, social media pages, e-mail messages, or other digital services (the "Services"), e.g., when you sign up for a newsletter or make a purchase.
  • From other sources: We may receive your personal information from other sources, such as public databases, joint marketing partners, and social media platforms.
  • My Tesla: Customers who purchase a Tesla vehicle will receive a My Tesla account, which is hosted on our website. We may collect and process the following types of data for your My Tesla account that you elect to provide to us: your customer registration information; the status of your vehicle order; warranty and other documentation for your vehicle; and general information about your vehicle (including vehicle identification number, service plan information, connectivity package, and other personalized details such as Internet radio account information), insurance forms, driver’s licenses, and financing agreements.
  • Telematics Log Data: To improve our vehicles and services for you, we collect certain telematics data regarding the performance, usage, operation, and condition of your Tesla vehicle, including the following: vehicle identification number, speed information, odometer readings, battery use management information, battery charging history, electrical system functions, software version information, infotainment system data, safety‐related data (including information regarding the vehicle’s SRS systems, brakes, security, e‐brake), and other data to assist in identifying and analyzing the performance of the vehicle. We may collect such information either in person (e.g., during a service appointment) or via remote access.
  • Remote vehicle analysis: We may be able to dynamically connect to your Tesla vehicle to diagnose and resolve issues with it, and this process may result in access to personal settings in the vehicle (such as contacts, browsing history, navigation history, and radio listening history). This dynamic connection also enables us to view the current location of your vehicle, but such access is restricted to a limited number of personnel within Tesla.
  • Other vehicle data: In order to help improve our products and services, we may collect and store data about accidents involving your Tesla vehicle (such as air bag deployment) and the following types of data: data about remote services (such as remote lock/unlock, start/stop charge, and honk-the-horn commands); a data report to confirm that your vehicle is online together with information about the current software version and certain telematics data; data about any issues that could materially impair operation of your vehicle; data about any safety‐critical issues; and data about each software and firmware update. We may collect such information either in person (e.g., during a service appointment) or via remote access.
  • Service history: We collect and process data about the service history of each Tesla vehicle, including the customer’s name, vehicle identification number, repair history, any outstanding recalls, any bills due, any customer complaints, and any other information related to its service history.
  • Charging station information: We collect information regarding the charge rate and charging stations used by you (including outlets) in order to analyze which charging stations are being utilized, how long and efficient battery charges are, and where additional charging stations are needed.
  • Offline: We may collect personal information from you offline, such as when you visit a Tesla store or repair facility, attend one of our tradeshows, sign up for a test drive, place an order over the phone, or contact our customer services or sales department.

How We May Use Personal Information

We control access to personal information, including taking steps to restrict access to personal information to individuals within Tesla who need such information to perform their jobs and are bound by enforceable confidentiality obligations. We may use personal information for a variety of reasons, such as those listed below:
  • To respond to your inquiries and fulfill your requests, such as to send you newsletters or product information, vehicle information alerts, or brochures.
  • To set up, evaluate, and provide feedback regarding a test drive.
  • To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase, and provide you with related customer service.
  • To provide service to your Tesla vehicle, including to contact you with service recommendations and to deliver over-the-air updates to your vehicle.
  • To advise you of important safety-related information.
  • To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.
  • To monitor your Tesla vehicle’s performance and provide services related to your vehicle.
  • To present products and offers tailored to you and to enhance our lists with information from other sources.
  • To allow you to participate in contests and similar promotions and to administer these activities.
  • To facilitate social sharing and communications functionality.
  • For our business purposes, such as: data analysis; audits; fraud monitoring and prevention; developing new products and services; enhancing, improving, or modifying our products and services, including our vehicles, vehicle technology, and related services; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.

How We May Share Personal Information

Personal information we collect may be disclosed to third parties when necessary to perform services on our or on your behalf, including the following:
  • To Tesla affiliates for the purposes described in this Privacy Policy. Tesla affiliates are companies that are owned or controlled by Tesla Motors, Inc. and companies in which Tesla Motors, Inc. has a substantial ownership interest.
  • To our third party service providers to provide services such as website hosting, data analysis and storage, payment processing, order fulfillment, wireless connectivity to Tesla vehicles, information technology and related infrastructure, customer service, vehicle maintenance or related services, e-mail delivery, credit card processing, auditing, marketing, and other similar services.
  • To third party service centers if you choose to utilize them. Note that some personal information is stored on the Tesla vehicle and may be accessible directly to the third party service centers that you choose to utilize to diagnose or service your vehicle.
  • To other third party business partners to the extent that they are involved in your purchase or the service of your Tesla vehicle or related products. We share limited personal information to allow you to take advantage of those services if you elect to utilize them, with such partners as finance, leasing, registration, and title companies.
  • To third-party sponsors of contests and similar promotions, if you elect to participate.
  • To your employer or other fleet operator or the owner of the Tesla vehicle, if you do not directly own it and as authorized under applicable law.
  • To your social media account provider, if you connect your Services account and your social media account. If you do so, you authorize us to share information with your social media account provider and you understand that the use of the information we share will be governed by the social media account provider’s privacy policy.
  • To a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
  • Tesla may transfer and disclose information, including personal and non-personally identifiable information, to third parties to comply with a legal obligation (including, but not limited to, subpoenas); when we believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce our policies and procedures; to respond to an emergency; to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable; or to protect the rights, property, safety, or security of the Services, Tesla, third parties, visitors to our Services, or the public, as determined by us in our sole discretion.
We do not share your personal information with unaffiliated third parties for their marketing purposes unless you opt in to that sharing.

How We May Collect or Share Information That Does Not Personally Identify You

We may also collect and share information that cannot, on its own, be used to identify you. We and our third party service providers may collect such information in a variety of ways, including:
  • Through your vehicle: We may provide you with features in your Tesla vehicle, such as the real-time traffic feature, which make use of the true road segment speed of your vehicle, and we may share this data with partners that contribute similar data to help us provide the service. However, we only collect and share this data if these features are available in your vehicle and if you elect to use them, and we only collect and share this data in a way that does not personally identify you or your vehicle. We also do not collect the beginning or end of your trips. We also may collect similar data in connection with other features and may share it with business partners where necessary to provide the feature to you, but we will only collect and share the data in a way that does not personally identify you.
  • Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Services (such as the Tesla App) you are using. We use this information to ensure that the Services function properly.
  • Using cookies in connection with your My Tesla account and our website: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other web traffic data. Our service providers and we use the information for security purposes, to facilitate online navigation, to display information more effectively, and to personalize your experience while using the Services, as well as for online tracking purposes. We can recognize your computer to assist your use of the Services. We also gather statistical information about the usage of the Services in order to continually improve their design and functionality, understand how the Services are used, and assist us with resolving questions regarding the Services. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and to display them to you. We may also use cookies in online advertising to track responses to our advertisements, and we may use cookies or other files to track your use of other websites.


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